Effective: July 11, 2012
1. THE INFORMATION WE COLLECT
Many portions of the Site may be accessed without providing any personally identifiable information (“PII”) to us. If you do not become a member (“Member”), you will be considered a visitor on the site.
You or your child may start the membership process, but in all cases, a parent must complete the registration. A child who starts the membership process will have limited access to the site in order to bar sharing of potentially private information. The child’s account will remain in this pending state until successful parent signature acceptance has been completed, as outlined below. If the Non-Member’s information is not authenticated by a parent or legal guardian (“Parent”),no personally identifiable information will be collected from the child, and the child will have a very limited experience in order to protect the child from unauthorized sharing of personally identifiable information.
GROM SOCIAL MEMBER INFORMATION
1) Full name: The name Members can search the site for other members. Full name will not appear on child’s profile page. (2) Username: The name the child uses to log into Grom Social.com, and the name visible to other Grom Social members. Parent email address: The parent email address is used to contact and inform the parent about the child’s wish to participate in Grom Social, as well as provide a way for parent accounts to attach to child accounts; (3) Password: This is secret and only known by the child user; (4) Date of Birth: to clarify this child is of the age to participate; (5) Gender, and (6) additional email (optional)
PARENT MEMBER INFORMATION
1) First name and last name; 2) Email address: this is used to link the Parent Account to the child account, as the username for the Parent Account, and the location where information regarding forgotten passwords will be sent; 3); Home address, 4) Date of Birth (Necessary for filtering out child users).
ADULT MEMBER INFORMATION
1) Full name: The name Adult Members can searched for on the site by other members. Full name will not appear on Adult’s profile page. (2) Username: The name the Adult uses to log into Grom Social.com, and the name visible to other Grom Social members. Parent email address: The parent email address of an exiting GromSocial parent member. Only exiting parent members can approve and Adult membership. (3) Password: This is secret and only known by the user; (4) Date of Birth (Necessary for filtering out child users). (5) Gender, and (6) E-mail address.
Unsolicited Information Shared by Child users:
Currently, only children with full membership (“Grom Social Member”), whose parent has approved their child’s Account, may have full access to functionality in Grom Social, which includes various opportunities for user generated content, such as text posts, comments, photo uploads, chat, video uploads, etc. When a Grom Social Member engages in some of our online activities, including sending email or IM, video and our “Invite a Friend” service, they may share information that is considered Personally Identifiable. There is no foolproof system for protection of PII (Personally Identifiable Information). Grom Social provides filters and live monitoring to limit the users ability to communicate personally identifiable information through these features.
If a child has not been approved for full access to Grom Social because his or her parent has not completed the approval process, the child will be unable to participate in these activities that allow for user generated content.
System Emails and posts – On a regular basis, Grom Social will email and/or post to all Members information regarding safety, manners and fun facts. Grom Social Members will be able to reply to our content moderators. Parent and Adult Members may participate in any forum or communicate with Grom Social Members on Gromsocial.com.
Grom Social’s "Invite a friend" program allows a Grom Social Member to send an email to friends who are not Grom Social Members telling them about Grom Social. We collect a friend’s email and user’s friend name for the sole purpose of sending this email, but do not store this in a personally identifiable manner. Child members who have not yet been approved by a Parent do not have access to any of these features and are not contacted.
Regarding the Grom Social Email System:
An Grom Social Member may use his/her Grom Social email address to send messages to other Grom Social Grom Social Members and to non-members who have an email address. Outbound email is permitted to any address and to friends within the network.
Our Video category, profile and group post features allows Grom Social Members to upload videos. Parents should instruct their Grom Social Members about using safe practices to ensure no PII is revealed in the video. All videos will NOT be reviewed prior to posting and a commercially reasonable effort will be made to ensure no PII is included in the uploaded content.
GENERAL COLLECTION OF NON PERSONAL INFORMATION.
We collect information through technology to make our sites more interesting and useful to you and for various purposes related to our business. For instance, when you come to one of our sites, we collect your IP address. An IP address is associated with the access point through which you access the internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. Standing alone, your IP address is not personally identifiable information. We will use the IP address to assist in populating registration forms. We may use IP addresses to collect information regarding the frequency with which our guests visit various parts of our sites, and we may combine IP addresses with personally identifiable information.
Our Site collects information through a variety of technical methods, including but not necessarily limited to cookies. Cookies are pieces of information that a website sends to your computer while you are viewing the website. Web beacons are small pieces of data that are embedded in images on the pages of website. Cookies, web beacons and other technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf.
Some business partners (such as tracking utility companies) may place cookies on our site. We do not have any access or control of these third party cookies.
We may use the information collected through these technical methods for many purposes, including delivering content, tracking and enhancing our users’ experience on our websites. For example, when you return to one of our websites after logging in, cookies provide information to the site so that the site will remember who you are. We also may use technical methods to analyze the traffic patterns on our websites, such as the frequency with which our users visit various parts of our websites, and third party websites, such as the frequency with which our users visit other websites. In HTML e-mails that we send our users, we may use technical methods for a number of purposes, including: to determine whether our users have opened or forwarded those e-mails and/or clicked on links in those e-mails, to customize the display of banner advertisements and other messages after a user has closed the e-mail, and to determine whether a guest has made an inquiry or purchase in response to a particular e-mail. These technical methods may enable us to collect and use information in a form that is personally identifiable information.
2. HOW WE USE, DISCLOSE, AND STORE THE INFORMATION WE COLLECT
We may disclose information where we are required to do so by law, for example, in response to a court order or a subpoena, or where we disclose information to service providers or other group companies who provide support for the operations of our websites and who do not use or disclose the information for any other purpose. To the extent permitted by applicable law, we also may disclose PII in response to a law enforcement agency's or other public agency's (including schools or children services) request or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our websites, protect the security or integrity of our websites, or enable us to take precautions against liability. If we sell all or part of our business or make a sale or transfer of our assets or are otherwise involved in a merger or business transfer, we may transfer PII to a third party as part of that transaction, to the extent permitted by applicable law.
3. COLLECTION OF INFORMATION FOR THIRD-PARTY SITES SPONSORS AND OPERATORS
In order to keep the cost to Members of using the Site free or low, we do allow third parties to show third party advertising on the Site. In some cases, an Grom Social Member may be shown an advertisement prior to engaging in a selected activity on the Site. The foregoing notwithstanding, we do not provide PII to these advertiser’s or allow third-party advertisers and companies to directly solicit or advertise to our Members, such as through their Grom Social email address.
The security and confidentiality of your information is extremely important to us. While there is no definitive or perfect security process, we have made commercially reasonable efforts to implement technical, administrative, and physical security measures to protect guest information from unauthorized access and improper use. When you enter sensitive information, such as your e-mail, mailing address and date of birth, we encrypt that information using secure socket layer technology (SSL). Additionally, all user sessions of members are encrypted upon login via SSL.
Any Parent who wishes to have an account and all PII deleted can send an email to Support@Gromsocial.com.
From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
5. ACCESS TO INFORMATION, AND OBJECTION TO INFORMATION COLLECTION AND RETENTION
Please contact Grom Social as provided below if you would like to access the personally identifiable information that we have collected online from you or your child, correct factual errors in such information, request to have this information deleted, or request that we no longer collect or maintain such information.
Please be sure to include your email address and a telephone number where we can reach you. To protect you and your child's privacy and security, we will take reasonable steps to help verify your identity before granting you access to the personal information that we collect and maintain about you or your child.
7. CONTACT US
Member Services Grom Social, Inc.
2060 NW Boca Raton Blvd. Suite 6 Boca Raton FL 33421.
Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses may be used to send you promotional materials, unless you so request.
8. A FINAL NOTE TO PARENTS
The Internet offers a world of opportunity for children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to stay involved in and informed about what your child is doing online. Your efforts to instill responsible information practices will help steer your children to age-appropriate sites and will go a long way toward ensuring that your children have enriching experiences online.